Help & FAQ.

No. We only use what you upload. We rephrase, reorganize, and align with the posting, but we never fabricate experience, skills, certifications, or metrics.

Yes. Single column, standard section headers, no graphics, no tables. The format passes Workday, Greenhouse, Lever, iCIMS, Taleo, and every other major ATS, and we match keywords so your score stays high. See What is ATS? for details.

ChatGPT returns raw text you still have to format. We analyze the exact posting, rewrite your bullets with matched keywords, generate a clean ATS-ready PDF and Word file, refuse to invent fake experience, and store the result so you can re-download later. One click, one dollar, done.

Any industry with job postings: healthcare, tech, finance, retail, construction, education, government, hospitality, law, marketing. Any level, any role.

PDF, Word (.docx), or paste plain text directly. PDFs need to be text-based, not scanned images. If your PDF is a scan or your file fails to parse, paste the text instead.

Yes. We deliver both PDF and Word. Open the Word file in Microsoft Word, Google Docs, or LibreOffice and edit anything. The PDF is for ATS upload; the Word is for tweaks.

Pay-as-you-go is $1 per resume. No account, no commitment. Pro is $15/mo for the full job-search workspace. Most competitors charge $25–100 per month for just a tailorer.

Yes. Cancel from your Account page in one click. You keep access through the period you've already paid for. No cancel fee, no email-to-cancel friction.

Annual Pro ($99/yr): 10-day money-back guarantee, no questions asked. Monthly Pro ($15/mo): cancel anytime, you keep access through the period you paid for; past months are not refunded. Single tailorings ($1) and 10-Packs ($5): non-refundable once delivered. If anything is broken on our end, we'll regenerate or refund regardless of plan. Email contact@atshack.com.

Never. It sits in your inbox until you redeem all ten. Share with a friend if you don't use them all.

You can stack a 10-Pack ($5) or one-off tailorings ($1) on top of your Pro allowance. Your monthly cap resets on the same day each month.

A 4-path diagnostic (Stay, Advance, Specialize, or Pivot) based on your resume and a 7-question intake. You get a verdict with sourced reasons (Mobley turnover model), a 6-month / 1-year / 3-year pay projection, a week-by-week phase breakdown, and a 90-day plan with email check-ins. Built for Pro users actively making a career decision.

STAR (Situation, Task, Action, Result) is the structure recruiters score behavioral answers on. Pro gets you five questions tailored to a target role, you answer in your own words, and AI grades each answer on STAR structure: what is strong, what is missing, what to tighten before the interview.

Drafts a tactful, recruiter-friendly follow-up after an interview, recruiter screen, or post-application silence. You pick the situation, paste any context, and get a draft you can edit and send.

A dashboard for every job you've applied to: company, role, status, dates, notes, optional URL. Sends follow-up reminders so applications don't slip through the cracks. Lives on your Account page.

If you pay $1 with no account, your resume is processed in memory and discarded after delivery. If you sign in or subscribe to Pro, your tailored resumes are saved to your dashboard so you can rename, download, or delete them later. We don't sell data and don't run ad targeting. Full details in our Privacy Policy.

No. We do not use your resume text or job postings to train any AI model. We process them only to generate the output you asked for, with retention disabled where the AI provider's API permits.

Email contact@atshack.com with the subject "delete account" and we'll erase everything within 30 days. Or use the GDPR / CCPA process described in the Privacy Policy.